Above are the self reported "Top 5 Reasons" ASO/Resource Clients call in their dedicated PSR seeking solutions. As documented and discussed a major paint point for PSRs is the "multiple" systems they need to span in order to help clients in addressing these issues. Below are what PSRs want to have the capability to do more efficiently, and with a single source of truth. Below are the "desired capabilities" filtered by Action Type, there are 2 categories "View and Review" and "Adjustments"
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